Avrelius Cloud is the architecture designed for the first production release. Data will be stored and processed in cloud infrastructure, while the app can be used from a phone or computer.
Storage
Data is stored and processed in Switzerland. The primary infrastructure is in Zurich, with backup infrastructure in Geneva. Switzerland is not a member of the European Union and has its own data-protection law; the European Commission formally recognizes Switzerland as providing an adequate level of protection for personal data transferred from the EU1,2.
Encryption
Personal records are encrypted before they are written to the database. Each user has a separate encryption key. Keys are stored separately from user data and are themselves protected by a higher-level key in a dedicated key-management system3.
Processing
Avrelius uses only the data needed for the specific function being performed — for example, to transcribe speech, update your digital twin, or prepare a response. The content of personal records is not written to system logs.
External AI services
For speech recognition and certain stages of analysis, Avrelius sends external AI providers only the portions of text or audio required for that specific operation. Our terms with these providers prohibit them from using user data to train their models. The full list of services and what each one is used for is published on the privacy page.
Access by Avrelius employees
The internal console used to manage accounts, billing, and technical errors does not display personal records, audio transcripts, prompts, or AI responses. Access to personal content for support is possible only when requested by the user and is limited to a named operator, a specific purpose and scope, a short access window, and an auditable record.
Backups
Encrypted backups are stored separately from the production infrastructure. They are protected from modification and deletion for 35 days. We regularly test that the recovery system works4.
Export and deletion
You can download a complete archive of your data at any time. After you request account deletion, you have seven days to change your mind. After that, your user data is permanently deleted.